The Halal Shack Logo

National Director of Operations

at The Halal Shack
Albany, NY
Are you looking for a career with growth opportunity? Let us help develop you into a future leader of our company! We are looking for customer minded individuals who want to be our next store manager.

Who you are

  • Ability to Understand Profit and Loss Reports
  • Experience with Food Purchasing, Storing, Sanitation, and Inventory Practices and Procedures
  • Experience with LBW Purchasing, Storing, Sanitation, and Inventory Practices and Procedures
  • Experience with developing and implementing successful training policies and procedures.
  • Knowledge of Restaurant Safety and Sanitation
  • ServSafe Certification
  • Experience with Labor Cost Control and Labor Scheduling
  • Experience with Inventory Control Procedures
  • Basic labor laws and human resources practices
  • Proficient Math Skills
  • Outstanding skills in leadership, interpersonal communication, and staff development
  • Proven track record in managing a budget and cost controls to optimize profits and ensure success.
  • Must be able to read, analyze, and interpret business records and statistical reports.
  • Excellent communication skills both written and verbal.
  • Exceptional organizational skills to manage an operation with many moving parts.
  • Proficient at Microsoft Excel
  • Proficient at Microsoft Word
  • Has a sense of urgency, thrives in a fast-paced environment and has a guest focus mentality.
  • Ability to drive sales and guest service initiatives by motivating team members.
  • Strong track record of training and developing Managers from within.
  • Experience in Front of House operations while promoting superior service and guest hospitality.
  • Experience in personnel management including hiring, supervision, evaluation, succession planning, and terminations.
  • Highly motivated, self-directed and results-oriented, with the proven ability to solve complex problems.
  • Able to identify opportunity areas and create plans for action.
  • Ability to work calmly and effectively under pressure.
  • Self-motivated, organized, and ability to problem solve.
  • Minimum of 5 years successful results as a General Manager of a high-volume restaurant.
  • Minimum 3 years successful results as a Director of Operations or Operations Manager of 4 or more locations.

What you'll do

  • Report to CEO and assist with operations nationally
  • Take a hands-on management approach with all team members and restaurants to drive the vision, brand and direction of our Company. Corporate and Franchised restaurants.
  • Be accountable for all functional areas within Corporate Stores including full P&L, FOH/BOH Operations, Sales, Accounting and Human Resources
  • Hire great talent for your locations
  • Coach, train and support restaurant managers and team members on the service model, menu execution, systems and program implementation
  • Uphold standards, goals and strategies
  • Focus on problem solving and process improvement by leveraging restaurant management in each location
  • Motivate and recognize restaurant managers and their teams for their accomplishments

Management Supervision

  • Oversee all General Managers daily duties and ensure company standards, policies, and procedures are being met. Step in- where needed to cut costs or fill in for Managers.
  • Ensure all Manager daily checklists and deadlines are being met.
  • Show leadership through hard work, loyalty, dedication, and honesty both to The Halal Shack and our team.
  • Earn and maintain the respect of both Managers and team members through hard work, honesty, and strong leadership.
  • Lead the process of all disciplinary action of General Managers, Managers, and Kitchen Managers.
  • Support and oversee the recruitment, hiring, evaluation, development, and termination of all General Managers, Kitchen Managers, Managers, and supervisors.
  • Facilitate an environment of motivation through consistent rewards, appreciation, and acknowledgement of the Front of House and Back of House Managers and team members when they have performed a good job and met or exceeded performance goals.
  • Act as a mentor for new Managers and develop their talents for the greater benefit of them, our guests, and The Halal Shack.
  • Act as a business partner for experienced Managers to further develop their talents for the greater benefit of them, our guests, and The Halal Shack.
  • Lead performance evaluations, succession planning, and goal development efforts for all management team members.
  • Creating a positive work culture for all team members.

Who we are

We are a young company that is seeing a lot of growth locally, as well as nationally. We operate on college campuses and enjoy connecting with the student communities we serve.

What makes us great

  • Flexible Schedule
  • Competitive pay and bonuses (4 weeks paid vacation and large bonuses)
  • Start from the ground floor, be a part of our exciting growth in the area!
  • 100% of our corporate team is promoted from within
  • Fun, dynamic, energetic environment